LEGAL

Privacy Policy

This Privacy Policy explains how information may be collected, used, stored, and protected when visitors use ElliottRayne.com or submit information through the website.

The specific services used to operate the website may change over time. This policy should be reviewed whenever forms, analytics, integrations, cookies, hosting, or communication systems are added or changed.

Last updated: August 2026
POLICY SUMMARY

How information is handled on this website.

01

Information You Provide

Information may be collected when you submit a project enquiry, contact the website, or communicate directly in response to an enquiry.

02

Technical Information

The website and its technical providers may process limited device, browser, server, security, and usage information required to operate and protect the site.

03

How Information Is Used

Information may be used to review enquiries, respond to communications, operate the website, maintain security, and improve the clarity and reliability of website services.

04

Your Choices

You may choose not to submit optional information and may request information about the handling of previously submitted personal information through the Contact page.

UNDERSTANDING THIS POLICY

Understanding this policy

This policy is intended to explain the website’s general approach to personal information in clear language. The exact information processed depends on how a visitor uses the website and which technical services are active at the time.

Visitors should avoid submitting passwords, API keys, access tokens, authentication codes, payment information, or other confidential credentials through website forms.

DO NOT SUBMIT
  • Passwords
  • API keys
  • Access tokens
  • Authentication codes
  • Payment-card information
  • Sensitive identification documents
01

Information that may be collected

Information may be collected directly from visitors, generated through normal website operation, or processed by technical services used to host, secure, measure, or deliver the website.

Information provided directly

Visitors may provide information when completing a form, sending a message, or responding to website communications.

  • Name
  • Work email address
  • Company or organization
  • Website address
  • Area of interest
  • Project or operational context
  • Additional information included voluntarily

Information generated through website use

When the website is accessed, servers and technical services may process information needed to deliver pages, diagnose errors, prevent abuse, and maintain security.

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring page
  • Requested pages
  • Date and time of access
  • Error or security logs

Information from communications

If a conversation continues outside the website, information contained in emails or other approved communication channels may also be processed for the purpose of responding to and managing the enquiry.

  • Message content
  • Contact details
  • Project context
  • Relevant attachments shared through approved channels
02

Project-enquiry information

The Contact page allows visitors to provide information about a potential project or business constraint.

The form may request

  • Name
  • Work Email
  • Company or Organization
  • Website
  • Primary Area
  • Message
  • Additional Context
  • Confirmation that the privacy notice has been understood

How the information may be used

  • Review the enquiry
  • Understand the stated business constraint
  • Determine whether the enquiry is relevant to the services offered
  • Respond to the person who submitted the enquiry
  • Maintain an appropriate record of communications
  • Prevent abuse or spam
  • Protect the security of the website

Submitting the form does not create a contractual relationship, guarantee project acceptance, or establish a specific response time.

03

Technical and operational information

WordPress, the hosting environment, security tools, caching systems, form-processing tools, and other technical providers may process limited information required to operate and protect the website.

01

Hosting and Server Logs

Hosting infrastructure may retain technical logs relating to page requests, errors, performance, security events, and network activity.

02

Security and Spam Prevention

Security or spam-prevention systems may evaluate form submissions, request patterns, IP addresses, browser information, or other signals used to prevent abuse.

03

Caching and Performance

Caching and performance systems may process technical request information to improve delivery speed and reduce unnecessary server activity.

04

Website Search and Navigation

Search queries, requested pages, and navigation activity may be processed as part of normal website operation.

05

Purposes for processing information

01

Responding to Enquiries

Information may be used to review and respond to messages submitted through the website.

02

Operating the Website

Technical information may be processed to deliver pages, maintain functionality, and support normal website operation.

03

Maintaining Security

Information may be used to identify abuse, prevent spam, investigate errors, and protect the website.

04

Improving Services

Information may be reviewed to improve website content, form clarity, user experience, and operational reliability.

05

Maintaining Records

Relevant communications may be retained where reasonably necessary to manage enquiries and maintain operational records.

06

Meeting Legal Obligations

Information may be processed where required to comply with valid legal obligations, protect rights, or respond to lawful requests.

01

To Respond to a Request

Information submitted through the website may be processed to take steps requested by the visitor before any agreement exists.

02

To Operate and Protect the Website

Technical information may be processed where reasonably necessary to maintain functionality, prevent abuse, and protect website systems.

03

With Consent

Where consent is requested, the information may be processed for the purpose explained when consent is collected.

04

To Meet Legal Requirements

Information may be processed where required by applicable law or a valid legal request.

07 SERVICE PROVIDERS

Technical services may process information on behalf of the website.

The website may rely on providers that support hosting, content management, security, caching, form processing, email delivery, analytics, backups, or related technical functions.

01

Hosting

Infrastructure providers may process technical information required to store and deliver website content.

02

Website Software

WordPress, themes, and plugins may process information required to provide website functionality.

03

Communication Delivery

Email or form-delivery services may process submitted information to route and deliver communications.

04

Security and Performance

Security, caching, backup, or monitoring providers may process limited technical information required for their services.

Service providers should receive only the information reasonably necessary to provide their contracted function.

08

How long information may be retained

Information should be retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining operational records, protecting the website, resolving disputes, and meeting applicable obligations.

01

Enquiry Information

Project-enquiry information may be retained while the enquiry is active and for a reasonable period afterward where needed for communication, recordkeeping, or dispute prevention.

02

Technical Logs

Server, security, error, and performance logs may be retained according to the settings and operational requirements of the website and its technical providers.

03

Backups

Information may remain for a limited period in encrypted or controlled backups until those backups are overwritten or expire through normal retention processes.

09

Security measures and limitations

Reasonable administrative and technical measures should be used to protect information against unauthorized access, alteration, misuse, or loss.

Measures may include

  • Access controls
  • Encrypted website connections
  • Software and security updates
  • Spam and abuse prevention
SECURITY LIMITATION

No internet transmission, website, email system, or storage method can be guaranteed to be completely secure.

DO NOT SUBMIT

Do not submit passwords, API keys, authentication codes, access tokens, payment details, or other confidential credentials through the Contact form.

10

Choices relating to personal information

Depending on the visitor’s location and applicable law, a person may have rights or choices relating to information associated with them.

  • Request access to relevant personal information
  • Request correction of inaccurate information
  • Request deletion where appropriate
  • Object to or restrict certain processing
  • Withdraw consent where processing relies on consent
  • Request information about how submitted information has been handled

Requests may require reasonable verification before information is disclosed, corrected, or deleted.

11

Children’s information

The website is intended for business and professional audiences. It is not designed to knowingly collect personal information from children.

If information relating to a child is believed to have been submitted through the website, a request may be made through the Contact page so the matter can be reviewed.

12

Processing across locations

The website, its hosting infrastructure, and its technical service providers may operate from different countries or regions.

As a result, information may be processed outside the visitor’s country of residence, subject to the safeguards, contractual arrangements, and legal requirements applicable to the relevant provider and processing activity.

14

Changes to this Privacy Policy

This policy may be updated when website features, forms, providers, legal requirements, or data-handling practices change.

The revised version should be published on this page, and the “Last updated” date should be changed to reflect the latest revision.

CURRENT REVISION
August 2026
RELATED DOCUMENT

Terms of Service

Review the terms governing access to and use of ElliottRayne.com.

PROJECT ENQUIRIES

Contact

Use the Contact page to submit a project enquiry or a question relating to this policy.